Shipping Policy

Last Updated: October 2025

Welcome to [yourcpn]. This Shipping Policy explains how orders placed on our website are processed, shipped, tracked, and delivered. Our goal is to provide transparent timelines and dependable delivery for every customer.

This policy applies to all purchases made through our website.

1. Shipping Coverage

We currently ship to all 50 U.S. states, including:

  • The contiguous United States

  • Alaska

  • Hawaii

  • APO / FPO / DPO military addresses (when permitted by the carrier)

At this time, international shipping is not available.

2. Shipping Carriers

We partner with trusted U.S. carriers to ensure reliable delivery. The shipping carrier for each order is automatically selected based on destination, package size, weight, and operational efficiency.

Our carriers include:

  • USPS – First Class, Priority Mail, and regional services

  • UPS – Ground and standard delivery services

  • FedEx – Ground Economy and Home Delivery

  • DHL eCommerce (when applicable) – Final-mile delivery completed by USPS

Carrier selection cannot be manually changed.

3. Handling Time

All orders require preparation before shipment. Our standard handling time is:

1–2 business days

This timeframe includes order verification, quality control, secure packaging, labeling, and transfer to the carrier pickup queue. Orders placed outside business hours, on weekends, or on holidays will begin handling on the next business day.

4. Shipping Time

Once your order has been handed over to the carrier, delivery typically takes:

3–7 business days

Delivery to Alaska, Hawaii, rural areas, or military addresses may require additional transit time. Delays caused by weather, carrier volume, or external disruptions may occasionally occur.

5. Estimated Delivery Timeline

Stage Time Required Details
Handling Time 1–2 business days Order processing & quality checks
Shipping Time 3–7 business days Carrier transit
Total Estimated Delivery Time 4–9 business days Distance & carrier dependent

6. Shipping Costs

We offer a simple and transparent flat-rate shipping model for all domestic orders.

Flat Rate Shipping: $6.99

This flat rate includes:

  • Shipping to all 50 U.S. states

  • USPS, UPS, FedEx, and DHL eCommerce services

  • Any package size or weight accepted by the carrier

There are no hidden or additional fees.

Shipping Option Delivery Timeframe Cost
Standard Shipping 3–7 Business Days $6.99 Flat Rate
Multi-Carrier Shipping Based on availability Included

7. Business Hours & Order Cut-Off

Orders placed after the daily cut-off time will begin processing on the next business day.

Day Support & Handling Hours (EST) Order Cut-Off
Monday – Saturday 8:00 AM – 7:00 PM 5:00 PM
Sunday Closed —

8. Tracking Information

Once your order ships, you will receive a confirmation email containing:

  • Carrier name

  • Tracking number

  • Tracking link

  • Estimated delivery date

Tracking updates may take 24–48 hours to appear in the carrier’s system.

9. Delivery Attempts

Delivery attempts follow carrier-specific policies:

  • USPS: One delivery attempt, then held at the local post office

  • UPS: Up to three delivery attempts

  • FedEx: Up to three delivery attempts

  • DHL eCommerce: Final delivery completed by USPS

If delivery cannot be completed, the package may be held at a local facility or returned to sender.

10. Returned-to-Sender Packages

Packages may be returned due to:

  • Incorrect or incomplete address

  • Delivery refusal

  • Failed delivery attempts

  • Unclaimed shipments

In these cases:

  • Original shipping fees are non-refundable

  • Reshipment costs are the customer’s responsibility

11. Address Accuracy

Customers are responsible for providing accurate and complete shipping information, including name, address, unit number, ZIP code, email address, and phone number.

We are not responsible for lost or undelivered packages caused by incorrect address details provided at checkout.

12. Delivery Delays & External Factors

Shipping delays may occur due to circumstances beyond our control, including carrier congestion, severe weather, natural disasters, seasonal demand, or carrier network issues. While these situations are outside our control, we will assist customers whenever possible.

13. Damaged, Missing, or Lost Packages

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos. We will arrange a replacement or appropriate resolution.

Missing Packages (Marked as Delivered)

Please check nearby areas, neighbors, or your local carrier. Allow up to 24 hours for delayed scans before contacting us.

Lost Packages

If the carrier confirms the package is lost, we will issue a replacement or refund.

14. Multiple-Item Orders

Orders containing multiple items may ship separately due to inventory availability or carrier limitations. Multiple tracking numbers may be provided at no additional cost.

15. Pre-Orders & Backorders

Pre-order or backorder items will ship once restocked. Standard handling time (1–2 business days) and shipping time (3–7 business days) apply once the item becomes available.

16. Holiday Shipping Notice

During peak seasons, sales events, or public holidays, delivery times may be extended. Customers are encouraged to place orders early during high-demand periods.

17. Contact Information

For shipping-related questions or assistance, please contact us:

Company: [yourcpn]
Address: [yourad]
Email: support@ramzyoma.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)
Response Time: 24–48 hours

18. Policy Updates

We reserve the right to update this Shipping Policy at any time. The most current version will always be available on this page.